Shipping & Delivery Policy
At Battle Free Shop, we prioritize fast, safe, and reliable fulfillment for all tactical eSports gear and gaming hardware. This Shipping & Delivery Policy governs how orders placed on https://shop.battlefree.in/ are packed, dispatched, tracked, and delivered across India.
1. Delivery Timelines & Dispatch Window
1.1 Standard Delivery Window: All confirmed orders are dispatched within 24–48 hours and delivered within 7 Business Days from the order creation date.
1.2 Order Tracking Countdown: The estimated delivery date is authoritatively computed as Order Date + 7 Days and displayed on your order tracking card at /myorders and in your official PDF Tax Invoice.
1.3 Metro & Regional Delivery: Deliveries to major Indian metro cities (Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata) typically arrive in 3–5 days, while tier-2 and tier-3 regional PIN codes are delivered within the 7 business day window.
2. Shipping Charges & Free Delivery Threshold
2.1 Standard Shipping Fee: Standard delivery fees are calculated authoritatively on our confidential ledger servers at checkout.
2.2 Free Delivery Threshold: Orders meeting or exceeding the minimum order threshold qualify for FREE Delivery.
3. Courier & Logistics Partners
We partner with premier national courier and logistics networks across India, including:
- Blue Dart Express (Air Express Priority)
- Delhivery Direct (Pan-India Network)
- DTDC Express & XpressBees (Regional & Metro Logistics)
- India Post Speed Post (Remote & Special Service Locations)
4. Dual Fulfillment Model Shipping Details
Products on Battle Free Shop are shipped under two distinct fulfillment models:
a. Own Warehouse Inventory: Stocked, packed, and shipped directly from Battle Free warehouse facilities with custom protective gaming packaging.
b. Dropshipped / Third-Party Marketplace Sourcing: Sourced directly through verified marketplace suppliers (Amazon, Meesho, Flipkart, AliExpress, or similar). For dropshipped items, tracking details update as soon as the originating marketplace dispatches the parcel.
Battle Free remains your single point of contact for all shipment inquiries, regardless of the fulfillment model.
5. Real-Time Order Tracking
5.1 Once your order is placed, you can track its real-time progress through our animated step-tracker at /myorders.
5.2 Stages displayed on the tracker include: 1. ORDERED ➔ 2. SHIPPED ➔ 3. OUT FOR DELIVERY ➔ 4. DELIVERED.
6. Address Accuracy & Geolocation Auto-Fill
6.1 Customers are responsible for providing complete and accurate shipping addresses, including building name, street address, city, state, PIN code, and active mobile number.
6.2 Our address page offers 1-click GPS Geolocation and PIN code auto-fill to help verify your delivery location before checkout.
7. Operational Transit Delays
If a shipment is delayed beyond the 7 business day window due to unforeseen logistics or regional transit conditions, an automated operational delay banner will display on your order tracking page, and our support team will actively monitor the parcel until delivery is completed.
8. Contact Support & Shipping Inquiries
For shipment or tracking assistance, contact: