Cancellation Policy
Last updated: September 2026
1. Pre-Dispatch Cancellation
Orders can be cancelled free of charge at any time before the status transitions to "Packed" or "Shipped". You can request cancellation directly via the "My Orders" screen or by reaching customer support.
2. Post-Dispatch Cancellation
Once an order is handed over to our courier partner, it cannot be cancelled in flight. In such circumstances, you may refuse delivery upon arrival or initiate a return upon receipt.
3. Cancellation Refunds
For prepaid orders cancelled before dispatch, a full 100% refund will be credited back to your bank account or card within 48 hours.